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Division of Marketing and Development
Florida Department of Agriculture and Consumer Services
Mayo Building, M-9
407 South Calhoun Street
Tallahassee, FL 32399-0800
(850) 487-8000

Florida Department of Agriculture and Consumer Services
Charles H. Bronson, Commissioner

Video Script

Title: Florida Pet Buyer Protection Law

Length: 30-seconds

A new pet is more than just a purchase; it’s an addition to your family.

But your family’s joy can quickly disappear if you were sold an unhealthy pet and weren’t told about it.

Florida law helps protect pet buyers.

Sellers must disclose a pet’s health condition, provide a copy of the consumer’s rights, and an official certificate of veterinary inspection.

Pet buyers have refund options if the animal proves unhealthy.

Commissioner Bronson: Our Department aggressively goes after pet dealers who defraud consumers.  Contact us to learn your rights under the law, or to file a complaint against a pet dealer.

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